Patient Containment & Network Optimization
Downstream service routing across the USC network
Identify post-discharge service needs, route patients to USC resources, and track retained vs leaked revenue from external referrals.
USC vs External Destination
Where downstream services are delivered
Service Category Mix
Follow-up · Imaging · Lab · Procedure · PT · Pharmacy · DME · Other
Leakage Reason Breakdown
Why patients went out-of-network
Revenue Retained vs Leaked
Estimated downstream $
Containment Funnel
Need identified → referral created → scheduled → completed
Need Identified
30
100% of need
Referral Created
30
100% of need
Scheduled
30
100% of need
Completed
23
77% of need
Navigator Resource View
Real-time availability of USC resources for patient routing (mock)
USC Labs
- Capacity
- 92% capacity
- Turnaround
- Same-day
Walk-in slots open at 3 sites
USC Imaging
- Capacity
- 78% booked
- Turnaround
- 3–5 days
MRI backlog at Westside
USC PT
- Capacity
- 65% utilization
- Turnaround
- 1–2 wks
Pelvic floor PT openings
USC Specialty Follow-up
- Capacity
- Tight
- Turnaround
- 2–3 wks
Urology slots prioritized for pilot
USC Pharmacy
- Capacity
- Stocked
- Turnaround
- Same-day
Specialty Rx dispensing onsite
USC DME
- Capacity
- Selective inventory
- Turnaround
- 2–4 days
Catheter supplies plentiful; ostomy limited
USC Post-Acute Partners
- Capacity
- No capacity this week
- Turnaround
- 5+ days
Refer to in-network SNF list
Steerage Records (30)
Click a row to drill into the patient timeline
| Steerage | Patient / Episode | Identified | Service | Destination | Referral / Sched / Comp | Leakage | Est. USC $ | Referring Staff |
|---|---|---|---|---|---|---|---|---|
| STR-0001 | PT-000001EPI-2026-0001 | Feb 21, 2026 | Procedure Outpatient procedure | USC Keck Hospital of USC | — | $1450 | — | |
| STR-0002 | PT-000002EPI-2026-0002 | Mar 07, 2026 | PT Physical therapy course | USC Keck Hospital of USC | — | $220 | Felix Stone | |
| STR-0003 | PT-000003EPI-2026-0003 | Mar 25, 2026 | Imaging Diagnostic imaging study | USC USC Norris Cancer Hospital | — | $480 | Liam Chen | |
| STR-0004 | PT-000004EPI-2026-0004 | Mar 07, 2026 | Follow-up Post-op follow-up appointment | USC USC Pasadena Surgery Center | — | $175 | — | |
| STR-0005 | PT-000005EPI-2026-0005 | Apr 13, 2026 | Follow-up Post-op follow-up appointment | USC Keck Hospital of USC | — | $175 | — | |
| STR-0006 | PT-000006EPI-2026-0006 | Feb 24, 2026 | Lab Lab panel / blood draw | USC Keck Hospital of USC | — | $95 | — | |
| STR-0007 | PT-000007EPI-2026-0007 | Feb 23, 2026 | Follow-up Post-op follow-up appointment | USC USC Norris Cancer Hospital | — | $175 | Naomi Reyes | |
| STR-0008 | PT-000008EPI-2026-0008 | Apr 18, 2026 | PT Physical therapy course | USC USC Norris Cancer Hospital | — | $220 | Liam Chen | |
| STR-0009 | PT-000009EPI-2026-0009 | Feb 15, 2026 | PT Physical therapy course | USC USC Pasadena Surgery Center | — | $220 | — | |
| STR-0010 | PT-000010EPI-2026-0010 | Feb 07, 2026 | Pharmacy Specialty medication fill | External Community Health LA (External) | Leaked Out-of-network referral | $60 | — | |
| STR-0011 | PT-000011EPI-2026-0011 | Mar 12, 2026 | Imaging Diagnostic imaging study | USC USC Urology Beverly Hills | — | $480 | Derek Mensah | |
| STR-0012 | PT-000012EPI-2026-0012 | Feb 22, 2026 | Follow-up Post-op follow-up appointment | USC USC Pasadena Surgery Center | — | $175 | Carmen Ortiz | |
| STR-0013 | PT-000013EPI-2026-0013 | Apr 06, 2026 | PT Physical therapy course | USC USC Urology Beverly Hills | — | $220 | Brandon Lee | |
| STR-0014 | PT-000014EPI-2026-0014 | Mar 01, 2026 | Procedure Outpatient procedure | USC USC Pasadena Surgery Center | — | $1450 | — | |
| STR-0015 | PT-000015EPI-2026-0015 | Mar 21, 2026 | Pharmacy Specialty medication fill | USC USC Norris Cancer Hospital | — | $60 | — | |
| STR-0016 | PT-000016EPI-2026-0016 | Apr 22, 2026 | Lab Lab panel / blood draw | USC USC Norris Cancer Hospital | — | $95 | Jamal Carter | |
| STR-0017 | PT-000017EPI-2026-0017 | Feb 16, 2026 | Follow-up Post-op follow-up appointment | External Pacific Imaging (External) | Leaked Geographic convenience | $175 | — | |
| STR-0018 | PT-000018EPI-2026-0018 | Feb 23, 2026 | Follow-up Post-op follow-up appointment | USC Keck Hospital of USC | — | $175 | Sofia Diaz | |
| STR-0019 | PT-000019EPI-2026-0019 | May 22, 2026 | Follow-up Post-op follow-up appointment | External Pacific Imaging (External) | Leaked Patient preference | $175 | — | |
| STR-0020 | PT-000020EPI-2026-0020 | Mar 06, 2026 | PT Physical therapy course | USC USC Pasadena Surgery Center | — | $220 | — | |
| STR-0021 | PT-000021EPI-2026-0021 | Mar 11, 2026 | Lab Lab panel / blood draw | USC USC Urology Beverly Hills | — | $95 | Sofia Diaz | |
| STR-0022 | PT-000022EPI-2026-0022 | Feb 13, 2026 | Follow-up Post-op follow-up appointment | External Community Health LA (External) | Leaked Geographic convenience | $175 | Jamal Carter | |
| STR-0023 | PT-000023EPI-2026-0023 | Mar 14, 2026 | Pharmacy Specialty medication fill | USC USC Norris Cancer Hospital | — | $60 | Jamal Carter | |
| STR-0024 | PT-000024EPI-2026-0024 | Mar 21, 2026 | Pharmacy Specialty medication fill | USC Keck Hospital of USC | — | $60 | — | |
| STR-0025 | PT-000025EPI-2026-0025 | Apr 17, 2026 | Procedure Outpatient procedure | External Pacific Imaging (External) | Leaked Capacity / wait time | $1450 | — | |
| STR-0026 | PT-000026EPI-2026-0026 | Feb 03, 2026 | Lab Lab panel / blood draw | USC Keck Hospital of USC | — | $95 | — | |
| STR-0027 | PT-000027EPI-2026-0027 | Mar 31, 2026 | Imaging Diagnostic imaging study | USC USC Pasadena Surgery Center | — | $480 | — | |
| STR-0028 | PT-000028EPI-2026-0028 | Feb 22, 2026 | PT Physical therapy course | USC USC Pasadena Surgery Center | — | $220 | — | |
| STR-0029 | PT-000029EPI-2026-0029 | May 05, 2026 | Follow-up Post-op follow-up appointment | USC Keck Hospital of USC | — | $175 | — | |
| STR-0030 | PT-000030EPI-2026-0030 | Jan 29, 2026 | Pharmacy Specialty medication fill | USC USC Pasadena Surgery Center | — | $60 | — |