Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Maria Alvarez
PT-000001 · USC-900001 · EPI-2026-0001
NBA: Verify DME delivery + patient education
Reason codes: RECENT_FALL, HIGH_RISK_PROC, MISSING_PCP_FOLLOWUP, PRIOR_READMIT_30D
Outreach
3
PCM Min.
29
Paid $
$168
Age / Sex
51 · F
ZIP
90008
Language
Mandarin
Payer
Medicare FFS
Procedure
Ureteroscopy
Surgeon
Dr. Eliot Kashani
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Jan 21, 2026
Discharge
Jan 23, 2026
LOS
2d
Status
PCM Active
Consent
On file
Episode Timeline
26 eventsOrder Set · DME Recovery Bundle · Cancelled
2026-01-07 00:004 orders
Intake Trigger · Discharge List · USC Discharge Planner
2026-01-07 10:30Routed at 2026-01-08 00:00
Program Assignment · TCM · Eligible
2026-01-09 00:00Accepted (assigned by STF-003)
Program Assignment · DME · Eligible
2026-01-09 00:00Accepted (assigned by STF-007)
Program Assignment · Post-Acute · Eligible
2026-01-09 00:00Accepted (assigned by AI Engine)
Order Set · Post-Urology Discharge Bundle · Activated
2026-01-10 00:004 orders
Surgery · Ureteroscopy
2026-01-21Dr. Eliot Kashani
DME Order · Pacific DME (mock) · 1 item(s) · Delivered
2026-01-22 00:00A6531 Compression stockings, knee-high
Discharge · LOS 2d
2026-01-23Outreach · Attempt 1 · Left Voicemail
2026-01-23 10:00Jamal Carter
Outreach · Attempt 2 · No Answer
2026-01-24 10:00Liam Chen
Outreach · Attempt 3 · TCM Accepted
2026-01-25 17:45Sofia Diaz
DME Fulfillment · Delivered via FedEx
2026-01-26Patient education complete
TCM Encounter · Phone · CPT 99495
2026-02-04Note sent to USC
Billing · TCM Encounter · CPT 99495 · Paid
2026-02-04$168 / $168
Exception · Billing Defect · Low · In Progress
2026-02-11 17:00Aisha Patel
PCM Enrollment · Enrolled · consent signed
2026-02-14Satisfaction · Post-TCM · 4.9/5
2026-02-18PCM Activity · Symptom Check · 6m
2026-02-18 14:50Carmen Ortiz
Steerage · Procedure → USC
2026-02-21Keck Hospital of USC
PCM Activity · Patient Education · 10m
2026-02-21 10:20Naomi Reyes
Satisfaction · PCM Monthly · 4.1/5
2026-02-26Long wait to reach someone after hours.
PCM Activity · Phone Call · 13m
2026-03-22 15:40Naomi Reyes
PCM Activity · Phone Call · 18m
2026-03-28 15:30Elena Rivera
PCM Activity · Care Plan Review · 19m
2026-04-08 16:50Elena Rivera
PCM Activity · Med Reconciliation · 10m
2026-04-15 13:40Naomi Reyes
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0001 | #1 | 2026-01-23 10:00 | Left Voicemail | Jamal Carter | 2 |
| OUT-0002 | #2 | 2026-01-24 10:00 | No Answer | Liam Chen | 2 |
| OUT-0003 | #3 | 2026-01-25 17:45 | TCM Accepted | Sofia Diaz | 15 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0001 | 2026-02-04 | Phone | 99495 | Yes | Yes | Sofia Diaz |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Log additional PCM time this month
MediumCurrent month at 29m; need 1m more to bill 99426
Owner: RN
Review exception: Billing Defect
LowLow severity · 51d open
Owner: Ops Coordinator
Backfill Satisfaction RWE
LowSatisfaction only 43% complete
Owner: Ops Coordinator
Open Exceptions
- Low
Billing Defect
51d open · In Progress