Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Karen Park
PT-000015 · USC-900015 · EPI-2026-0015
NBA: Ship RPM device + activate transmissions
Reason codes: MISSING_PCP_FOLLOWUP, ED_INDEX_VISIT
Outreach
3
PCM Min.
46
Paid $
$0
Age / Sex
80 · F
ZIP
90042
Language
Spanish
Payer
Humana Medicare Advantage
Procedure
Stone Removal
Surgeon
Dr. Sofia Marchetti
Surgery Site
Keck Hospital of USC
Surgery Date
Mar 08, 2026
Discharge
Mar 10, 2026
LOS
2d
Status
PCM Active
Consent
Missing
Episode Timeline
28 eventsSurgery · Stone Removal
2026-03-08Dr. Sofia Marchetti
Program Assignment · IPC · Pending Verification
2026-03-08 00:00Not accepted (Pending payer check)
Intake Trigger · EHR Diagnosis Signal · USC EHR Problem List Watcher
2026-03-08 14:15Routed at 2026-03-09 00:00
AI Detection · AI score 53%
2026-03-08 14:15MISSING_PCP_FOLLOWUP, ED_INDEX_VISIT
Program Assignment · TCM · Eligible
2026-03-09 00:00Accepted (assigned by STF-001)
Order Set · Syncope Monitoring Bundle · Pending Review
2026-03-09 00:003 orders · review pending
Discharge · LOS 2d
2026-03-10Program Assignment · RPM · Eligible
2026-03-10 00:00Accepted (assigned by STF-007)
Program Assignment · Specialist Referral · Eligible
2026-03-10 00:00Accepted (assigned by AI Engine)
Outreach · Attempt 1 · Wrong Number
2026-03-10 12:30Jamal Carter
RPM Enrollment · Pulse oximeter · CPT 99453/99454/99457/99470
2026-03-1129/30 transmission days
RPM Alert · 3 alert(s) in last 30d
2026-03-11Pulse oximeter
Outreach · Attempt 2 · Call Back Requested
2026-03-12 15:45Felix Stone
Workflow Task · Initiate Specialist Referral · Done
2026-03-15 00:00Intake · NP
Outreach · Attempt 3 · TCM Accepted
2026-03-15 12:15Jamal Carter
Exception · Monthly Minutes Not Met · Medium · Open
2026-03-20 12:00Naomi Reyes
Steerage · Pharmacy → USC
2026-03-21USC Norris Cancer Hospital
IPC Consult · Nephrology · CPT 99445
2026-03-21 00:00Report complete
TCM Encounter · Telehealth · CPT 99495
2026-03-24Note sent to USC
Billing · TCM Encounter · CPT 99495 · Submitted
2026-03-24$0 / $185
PCM Enrollment · Enrolled · consent signed
2026-03-26PCM Activity · Med Reconciliation · 22m
2026-03-28 17:50Elena Rivera
Satisfaction · Post-TCM · 3.9/5
2026-04-02Long wait to reach someone after hours.
PCM Activity · Phone Call · 17m
2026-04-02 12:50Elena Rivera
Satisfaction · PCM Monthly · 4.5/5
2026-04-05PCM Activity · Phone Call · 22m
2026-04-07 17:00Brandon Lee
PCM Activity · Med Reconciliation · 7m
2026-04-10 09:30Naomi Reyes
Billing · PCM Monthly · CPT 99426 · Denied
2026-04-15$0 / $83
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0031 | #1 | 2026-03-10 12:30 | Wrong Number | Jamal Carter | 4 |
| OUT-0032 | #2 | 2026-03-12 15:45 | Call Back Requested | Felix Stone | 2 |
| OUT-0033 | #3 | 2026-03-15 12:15 | TCM Accepted | Jamal Carter | 18 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0011 | 2026-03-24 | Telehealth | 99495 | Yes | Yes | Jamal Carter |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Rework denied claim(s)
Medium$83 in denials across 1 claim(s)
Owner: Ops Coordinator
Review exception: Monthly Minutes Not Met
LowMedium severity · 14d open
Owner: NP
Complete clinical review for order set
HighOrder set OS-002 pending NP/MD review
Owner: NP
Resolve RPM alert(s)
High3 unresolved Pulse oximeter alert(s) in last 30d
Owner: RN
Open Exceptions
- Medium
Monthly Minutes Not Met
14d open · Open