Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Ellen Greene
PT-000007 · USC-900007 · EPI-2026-0007
NBA: Ship RPM device + activate transmissions
Reason codes: AGE>=65, POLYPHARMACY, MULTI_CHRONIC, MISSING_PCP_FOLLOWUP
Outreach
2
PCM Min.
55
Paid $
$0
Age / Sex
52 · F
ZIP
90086
Language
English
Payer
Anthem Blue Cross
Procedure
Ureteroscopy
Surgeon
Dr. Henry Coltrane
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Feb 08, 2026
Discharge
Feb 08, 2026
LOS
0d
Status
PCM Active
Consent
Missing
Episode Timeline
26 eventsOrder Set · PCP APCM Chronic Bundle · Partially Activated
2025-11-25 00:004 orders
Intake Trigger · Specialist Panel Upload · USC Specialty Panel CSV (synthetic)
2025-11-25 14:30Routed at 2025-11-25 00:00
AI Detection · AI score 71%
2025-11-25 14:30AGE>=65, POLYPHARMACY, MULTI_CHRONIC, MISSING_PCP_FOLLOWUP
Program Assignment · APCM · Eligible
2025-11-26 00:00Accepted (assigned by STF-006)
Program Assignment · RPM · Ineligible - Out of Scope
2025-11-27 00:00Not accepted (Pass payer check)
Surgery · Ureteroscopy
2026-02-08Dr. Henry Coltrane
Discharge · LOS 0d
2026-02-08Outreach · Attempt 1 · No Answer
2026-02-09 14:00Liam Chen
Outreach · Attempt 2 · TCM Accepted
2026-02-11 16:15Sofia Diaz
RPM Enrollment · Glucometer · CPT 99453/99454/99457
2026-02-1421/30 transmission days
TCM Encounter · Telehealth · CPT 99495
2026-02-15Note sent to USC
Billing · TCM Encounter · CPT 99495 · Draft
2026-02-15$0 / $180
APCM Monthly · 2026-02 · L3 · G0558
2026-02-15Min met · doc complete
Exception · Referral Leakage Risk · Medium · In Progress
2026-02-16 12:00Jamal Carter
PCM Enrollment · Enrolled · consent signed
2026-02-20Steerage · Follow-up → USC
2026-02-23USC Norris Cancer Hospital
Satisfaction · PCM Monthly · 3.6/5
2026-03-02Satisfaction · Post-TCM · 4.2/5
2026-03-04APCM Monthly · 2026-03 · L3 · G0558
2026-03-15Min met · doc complete
PCM Activity · Care Plan Review · 8m
2026-03-26 12:10Brandon Lee
PCM Activity · Patient Education · 20m
2026-04-01 15:00Elena Rivera
PCM Activity · Patient Education · 11m
2026-04-08 10:30Elena Rivera
PCM Activity · Phone Call · 18m
2026-04-08 12:40Brandon Lee
Billing · PCM Monthly · CPT 99426 · Draft
2026-04-15$0 / $72
Billing · PCM Monthly · CPT 99426 · Denied
2026-04-15$0 / $83
PCM Activity · Care Plan Review · 6m
2026-04-28 12:30Elena Rivera
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0017 | #1 | 2026-02-09 14:00 | No Answer | Liam Chen | 1 |
| OUT-0018 | #2 | 2026-02-11 16:15 | TCM Accepted | Sofia Diaz | 10 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0006 | 2026-02-15 | Telehealth | 99495 | Yes | Yes | Jamal Carter |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Rework denied claim(s)
Medium$83 in denials across 1 claim(s)
Owner: Ops Coordinator
Review exception: Referral Leakage Risk
LowMedium severity · 46d open
Owner: RN
Resolve eligibility for RPM
HighIneligible - Out of Scope (payer check Pass)
Owner: Ops Coordinator
Backfill Satisfaction RWE
LowSatisfaction only 40% complete
Owner: Ops Coordinator
Open Exceptions
- Medium
Referral Leakage Risk
46d open · In Progress