Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Donald Owens
PT-000014 · USC-900014 · EPI-2026-0014
NBA: Verify DME delivery + patient education
Reason codes: HIGH_RISK_PROC, HIGH_LOS
Outreach
2
PCM Min.
34
Paid $
$0
Age / Sex
61 · M
ZIP
90011
Language
English
Payer
Humana Medicare Advantage
Procedure
Cystectomy
Surgeon
Dr. Henry Coltrane
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Feb 13, 2026
Discharge
Feb 19, 2026
LOS
6d
Status
PCM Active
Consent
On file
Episode Timeline
26 eventsProgram Assignment · DME · Pending Verification
2026-02-06 00:00Not accepted (Pending payer check)
Order Set · DME Recovery Bundle · Activated
2026-02-06 00:004 orders
Intake Trigger · Surgery Schedule · USC Surgical Scheduling System
2026-02-06 09:30Routed at 2026-02-07 00:00
AI Detection · AI score 51%
2026-02-06 09:30HIGH_RISK_PROC, HIGH_LOS
Program Assignment · Post-Acute · Eligible
2026-02-07 00:00Accepted (assigned by AI Engine)
Program Assignment · TCM · Eligible
2026-02-08 00:00Accepted (assigned by STF-004)
Order Set · Post-Urology Discharge Bundle · Activated
2026-02-09 00:004 orders
Surgery · Cystectomy
2026-02-13Dr. Henry Coltrane
DME Order · Pacific DME (mock) · 2 item(s) · Delivered
2026-02-18 00:00E0143 Folding walker · E0163 Bedside commode chair
Discharge · LOS 6d
2026-02-19Outreach · Attempt 2 · TCM Accepted
2026-02-21 11:15Jamal Carter
Outreach · Attempt 1 · Wrong Number
2026-02-22 11:00Felix Stone
Utilization · ED Visit · Anastomotic leak
2026-02-23 13:36In-network
DME Fulfillment · Delivered via FedEx
2026-02-25Exception: Delivery refused
TCM Encounter · In-Person · CPT 99495
2026-03-01Note sent to USC
Billing · TCM Encounter · CPT 99495 · Submitted
2026-03-01$0 / $179
Steerage · Procedure → USC
2026-03-01USC Pasadena Surgery Center
Exception · Billing Defect · Medium · Open
2026-03-01 16:00Carmen Ortiz
Satisfaction · Post-TCM · 4.5/5
2026-03-06PCM Enrollment · Enrolled · consent signed
2026-03-11PCM Activity · Med Reconciliation · 12m
2026-03-14 11:40Carmen Ortiz
Billing · PCM Monthly · CPT 99426 · Draft
2026-03-15$0 / $67
Satisfaction · PCM Monthly · 4.1/5
2026-03-22PCM Activity · Med Reconciliation · 19m
2026-03-25 14:50Naomi Reyes
PCM Activity · Phone Call · 15m
2026-04-09 15:30Naomi Reyes
PCM Activity · Phone Call · 19m
2026-04-19 12:20Brandon Lee
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0029 | #1 | 2026-02-22 11:00 | Wrong Number | Felix Stone | 1 |
| OUT-0030 | #2 | 2026-02-21 11:15 | TCM Accepted | Jamal Carter | 10 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0010 | 2026-03-01 | In-Person | 99495 | Yes | Yes | Felix Stone |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Review exception: Billing Defect
LowMedium severity · 33d open
Owner: MA
Backfill Utilization Outcomes RWE
LowUtilization Outcomes only 44% complete
Owner: Ops Coordinator
Open Exceptions
- Medium
Billing Defect
33d open · Open