Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Barbara Lawson
PT-000011 · USC-900011 · EPI-2026-0011
NBA: Verify DME delivery + patient education
Reason codes: PRIOR_COMPLICATION, MULTI_CHRONIC, ABNORMAL_LABS
Outreach
4
PCM Min.
24
Paid $
$0
Age / Sex
76 · F
ZIP
90049
Language
English
Payer
Anthem Blue Cross
Procedure
Stone Removal
Surgeon
Dr. Janet Okafor
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Feb 16, 2026
Discharge
Feb 18, 2026
LOS
2d
Status
PCM Active
Consent
On file
Episode Timeline
22 eventsProgram Assignment · TCM · Eligible
2026-02-06 00:00Not accepted (Pass payer check)
Order Set · Post-Urology Discharge Bundle · Partially Activated
2026-02-06 00:004 orders
Intake Trigger · Discharge List · USC Discharge Planner
2026-02-06 11:45Not yet routed
Program Assignment · Post-Acute · Eligible
2026-02-07 00:00Accepted (assigned by STF-004)
Program Assignment · DME · Eligible
2026-02-08 00:00Accepted (assigned by STF-009)
Surgery · Stone Removal
2026-02-16Dr. Janet Okafor
Discharge · LOS 2d
2026-02-18DME Order · Acme Care Equipment · 3 item(s) · Shipped
2026-02-18 00:00E0114 Crutches, underarm, pair · A4338 Foley catheter, 2-way, 30d supply · E0163 Bedside commode chair
Outreach · Attempt 5 · TCM Accepted
2026-02-20 15:45Felix Stone
Outreach · Attempt 1 · Left Voicemail
2026-02-20 16:00Sofia Diaz
Outreach · Attempt 2 · Wrong Number
2026-02-22 08:00Jamal Carter
Outreach · Attempt 3 · TCM Accepted
2026-02-22 17:45Felix Stone
TCM Encounter · In-Person · CPT 99496
2026-03-01Note sent to USC
Billing · TCM Encounter · CPT 99496 · Submitted
2026-03-01$0 / $251
Satisfaction · Post-TCM · 3.9/5
2026-03-07Scheduling follow-up was easy.
PCM Enrollment · Enrolled · consent signed
2026-03-11Steerage · Imaging → USC
2026-03-12USC Urology Beverly Hills
PCM Activity · Phone Call · 18m
2026-03-12 12:50Brandon Lee
Exception · Billing Defect · High · Open
2026-03-24 12:00Carmen Ortiz
Satisfaction · PCM Monthly · 4.1/5
2026-03-29PCM Activity · Med Reconciliation · 18m
2026-04-20 15:30Naomi Reyes
PCM Activity · Phone Call · 6m
2026-04-22 11:00Elena Rivera
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0023 | #1 | 2026-02-20 16:00 | Left Voicemail | Sofia Diaz | 2 |
| OUT-0024 | #2 | 2026-02-22 08:00 | Wrong Number | Jamal Carter | 2 |
| OUT-0025 | #3 | 2026-02-22 17:45 | TCM Accepted | Felix Stone | 10 |
| OUT-0117 | #5 | 2026-02-20 15:45 | TCM Accepted | Felix Stone | 4 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0008 | 2026-03-01 | In-Person | 99496 | Yes | Yes | Naomi Reyes |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Resolve exception: Billing Defect
CriticalOpen 10d, assigned to Carmen Ortiz
Owner: MA
Log additional PCM time this month
MediumCurrent month at 24m; need 6m more to bill 99426
Owner: RN
Route intake trigger
HighDischarge List from USC Discharge Planner not yet routed
Owner: Ops Coordinator
Open Exceptions
- High
Billing Defect
10d open · Open