Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Susan Nguyen
PT-000013 · USC-900013 · EPI-2026-0013
NBA: Verify DME delivery + patient education
Reason codes: AGE>=65, PRIOR_COMPLICATION, PRIOR_READMIT_30D
Outreach
3
PCM Min.
44
Paid $
$69
Age / Sex
63 · F
ZIP
90039
Language
English
Payer
Medicare FFS
Procedure
Cystectomy
Surgeon
Dr. Rebecca Lim
Surgery Site
USC Norris Cancer Hospital
Surgery Date
Feb 28, 2026
Discharge
Mar 07, 2026
LOS
7d
Status
PCM Active
Consent
On file
Episode Timeline
25 eventsProgram Assignment · Post-Acute · Eligible
2026-02-23 00:00Accepted (assigned by AI Engine)
Intake Trigger · Manual Referral · Manual entry by Ops Coordinator
2026-02-23 18:30Routed at 2026-02-24 00:00
Program Assignment · TCM · Eligible
2026-02-24 00:00Accepted (assigned by AI Engine)
Program Assignment · DME · Eligible
2026-02-24 00:00Accepted (assigned by STF-001)
Order Set · Post-Urology Discharge Bundle · Activated
2026-02-25 00:004 orders
Workflow Task · Initiate TCM · Done
2026-02-26 00:00TCM · NP
Surgery · Cystectomy
2026-02-28Dr. Rebecca Lim
DME Order · Acme Care Equipment · 1 item(s) · Delivered
2026-03-06 00:00E0114 Crutches, underarm, pair
Discharge · LOS 7d
2026-03-07Outreach · Attempt 1 · Left Voicemail
2026-03-07 15:00Sofia Diaz
DME Fulfillment · Delivered via Local Courier
2026-03-09Patient education complete
Outreach · Attempt 2 · TCM Accepted
2026-03-10 08:00Liam Chen
Outreach · Attempt 4 · No Answer
2026-03-13 08:30Jamal Carter
Exception · Referral Leakage Risk · High · In Progress
2026-03-19 16:00Elena Rivera
TCM Encounter · In-Person · CPT 99496
2026-03-20Note sent to USC
Billing · TCM Encounter · CPT 99496 · Denied
2026-03-20$0 / $281
Satisfaction · Post-TCM · 4.9/5
2026-03-28PCM Enrollment · Enrolled · consent signed
2026-03-30Steerage · PT → USC
2026-04-06USC Urology Beverly Hills
Satisfaction · PCM Monthly · 5/5
2026-04-10PCM Activity · Phone Call · 16m
2026-04-11 17:30Brandon Lee
Billing · PCM Monthly · CPT 99426 · Submitted
2026-04-15$0 / $70
Billing · PCM Monthly · CPT 99426 · Paid
2026-04-15$69 / $69
PCM Activity · Specialist Coordination · 7m
2026-04-29 09:00Brandon Lee
PCM Activity · Symptom Check · 21m
2026-04-29 16:40Naomi Reyes
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0027 | #1 | 2026-03-07 15:00 | Left Voicemail | Sofia Diaz | 4 |
| OUT-0028 | #2 | 2026-03-10 08:00 | TCM Accepted | Liam Chen | 11 |
| OUT-0116 | #4 | 2026-03-13 08:30 | No Answer | Jamal Carter | 6 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0009 | 2026-03-20 | In-Person | 99496 | Yes | Yes | Naomi Reyes |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Resolve exception: Referral Leakage Risk
CriticalOpen 15d, assigned to Elena Rivera
Owner: NP
Rework denied claim(s)
Medium$281 in denials across 1 claim(s)
Owner: Ops Coordinator
Backfill PCM Monthly Activity RWE
LowPCM Monthly Activity only 39% complete
Owner: Ops Coordinator
Open Exceptions
- High
Referral Leakage Risk
15d open · In Progress