Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Thomas Bennett
PT-000002 · USC-900002 · EPI-2026-0002
NBA: Verify DME delivery + patient education
Reason codes: PRIOR_COMPLICATION, ABNORMAL_LABS
Outreach
1
PCM Min.
34
Paid $
$74
Age / Sex
54 · M
ZIP
90042
Language
English
Payer
United Healthcare
Procedure
Stone Removal
Surgeon
Dr. Sofia Marchetti
Surgery Site
USC Norris Cancer Hospital
Surgery Date
Mar 03, 2026
Discharge
Mar 03, 2026
LOS
0d
Status
PCM Active
Consent
Missing
Episode Timeline
24 eventsProgram Assignment · Post-Acute · Eligible
2026-02-16 00:00Accepted (assigned by STF-001)
Intake Trigger · Surgery Schedule · USC Surgical Scheduling System
2026-02-16 13:15Routed at 2026-02-16 00:00
AI Detection · AI score 84%
2026-02-16 13:15PRIOR_COMPLICATION, ABNORMAL_LABS
Program Assignment · TCM · Eligible
2026-02-18 00:00Accepted (assigned by AI Engine)
Program Assignment · DME · Pending Verification
2026-02-18 00:00Not accepted (Pending payer check)
Order Set · Post-Urology Discharge Bundle · Activated
2026-02-19 00:004 orders
DME Order · Synthetic Medical Supply Co · 2 item(s) · Delivered
2026-03-02 00:00A6531 Compression stockings, knee-high · E0114 Crutches, underarm, pair
Surgery · Stone Removal
2026-03-03Dr. Sofia Marchetti
Discharge · LOS 0d
2026-03-03Outreach · Attempt 1 · TCM Accepted
2026-03-05 12:15Liam Chen
DME Fulfillment · Delivered via Local Courier
2026-03-06Patient education complete
Steerage · PT → USC
2026-03-07Keck Hospital of USC
Exception · Billing Defect · Medium · Resolved
2026-03-13 11:00Carmen Ortiz
TCM Encounter · Telehealth · CPT 99496
2026-03-17Note sent to USC
Billing · TCM Encounter · CPT 99496 · Submitted
2026-03-17$0 / $220
PCM Enrollment · Enrolled · consent signed
2026-03-21PCM Activity · Phone Call · 21m
2026-03-22 11:20Brandon Lee
PCM Activity · Phone Call · 17m
2026-03-29 17:00Brandon Lee
Satisfaction · Post-TCM · 4.3/5
2026-04-01PCM Activity · Care Plan Review · 17m
2026-04-03 08:30Naomi Reyes
Satisfaction · PCM Monthly · 4.7/5
2026-04-10Billing · PCM Monthly · CPT 99426 · Denied
2026-04-15$0 / $83
Billing · PCM Monthly · CPT 99426 · Paid
2026-04-15$74 / $74
PCM Activity · Care Plan Review · 17m
2026-04-25 10:20Brandon Lee
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0004 | #1 | 2026-03-05 12:15 | TCM Accepted | Liam Chen | 10 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0002 | 2026-03-17 | Telehealth | 99496 | Yes | Yes | Jamal Carter |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Rework denied claim(s)
Medium$83 in denials across 1 claim(s)
Owner: Ops Coordinator
Backfill Satisfaction RWE
LowSatisfaction only 33% complete
Owner: Ops Coordinator