Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Robert Davis
PT-000004 · USC-900004 · EPI-2026-0004
NBA: Verify DME delivery + patient education
Reason codes: POLYPHARMACY, HIGH_LOS
Outreach
3
PCM Min.
24
Paid $
$174
Age / Sex
71 · M
ZIP
90046
Language
English
Payer
Anthem Blue Cross
Procedure
Stone Removal
Surgeon
Dr. Rebecca Lim
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Feb 13, 2026
Discharge
Feb 13, 2026
LOS
0d
Status
PCM Active
Consent
On file
Episode Timeline
22 eventsProgram Assignment · DME · Eligible
2026-01-28 00:00Not accepted (Pass payer check)
Order Set · Post-Urology Discharge Bundle · Activated
2026-01-28 00:004 orders
Intake Trigger · Discharge List · USC Discharge Planner
2026-01-28 15:30Routed at 2026-01-28 00:00
Program Assignment · Post-Acute · Eligible
2026-01-29 00:00Accepted (assigned by AI Engine)
Program Assignment · TCM · Pending Verification
2026-01-30 00:00Not accepted (Pending payer check)
Order Set · DME Recovery Bundle · Activated
2026-01-31 00:004 orders
DME Order · Acme Care Equipment · 1 item(s) · Shipped
2026-02-12 00:00E0143 Folding walker
Surgery · Stone Removal
2026-02-13Dr. Rebecca Lim
Discharge · LOS 0d
2026-02-13Outreach · Attempt 1 · TCM Accepted
2026-02-13 12:30Sofia Diaz
Outreach · Attempt 2 · Left Voicemail
2026-02-17 10:00Liam Chen
Outreach · Attempt 3 · TCM Accepted
2026-02-17 11:30Jamal Carter
TCM Encounter · Telehealth · CPT 99495
2026-02-25Note sent to USC
Billing · TCM Encounter · CPT 99495 · Paid
2026-02-25$174 / $174
Exception · Referral Leakage Risk · High · Open
2026-03-02 10:00Liam Chen
PCM Enrollment · Enrolled · consent pending
2026-03-03Steerage · Follow-up → USC
2026-03-07USC Pasadena Surgery Center
Satisfaction · Post-TCM · 3.9/5
2026-03-12PCM Activity · Phone Call · 18m
2026-03-12 10:50Brandon Lee
Satisfaction · PCM Monthly · 4.6/5
2026-03-22Nurse was responsive and reassuring.
PCM Activity · Specialist Coordination · 17m
2026-04-03 13:00Carmen Ortiz
PCM Activity · Med Reconciliation · 7m
2026-04-03 15:30Brandon Lee
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0007 | #1 | 2026-02-13 12:30 | TCM Accepted | Sofia Diaz | 17 |
| OUT-0008 | #2 | 2026-02-17 10:00 | Left Voicemail | Liam Chen | 4 |
| OUT-0009 | #3 | 2026-02-17 11:30 | TCM Accepted | Jamal Carter | 8 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0004 | 2026-02-25 | Telehealth | 99495 | Yes | Yes | Sofia Diaz |
2 satisfaction survey(s) on file — see timeline.
Actionable Chat
SyntheticNext Best Actions
Rule-based recommendations derived from the patient's current state.
Resolve exception: Referral Leakage Risk
CriticalOpen 32d, assigned to Liam Chen
Owner: MA
Capture PCM consent
MediumEnrollment exists without signed consent on file
Owner: Ops Coordinator
Log additional PCM time this month
MediumCurrent month at 24m; need 6m more to bill 99426
Owner: RN
Open Exceptions
- High
Referral Leakage Risk
32d open · Open